Tuesday, October 5, 2021

Radiator and NCINGA - working together towards customer success




While Radiator has hundreds of operator customers all over the world, we also have an extensive network of integrator partners providing turn-key solutions for our customers. One of these trusted integrators is NCINGA.  As NCINGA is known to provide technology transformations in frontier markets, they also provide Radiator AAA solutions to operators and carriers especially in the APAC area.

This collaboration has provided solutions to customers both for fixed and wireless AAA. In
different use cases, the main focus in the cooperation has involved integrating Radiator
solutions with different vendor environments and network elements. Radiator is used for
example when applying policy and control functionalities for end user data plans.

    “With Radiator, we were able to quickly deliver complex AAA implementations. It was easy
    to configure and extend to the customers need. The Radiator Technical Support team made
    it even easier to implement & support with prompt responses and guidance.” 

    -Kokum Randeni, VP Sales, Ncinga

One of the key elements in the working model has been the flexibility in Radiator licensing:
the components needed by the customer can be tailored to the use case and number of
subscribers. This way the ROI for the customer can be ensured as they can add new
features of Radiator to use when needed.

For the customer, the operating model is quite easy and straightforward: NCINGA and their
team of experts provide the first level support and integration consultation, and the Radiator
team provides the product-related 2nd level support and consultation related to Radiator
specific configuration and other needs.

Would you like to know more about Radiator and NCINGA?

If you are looking for a carrier-grade AAA server with flexible options for different use cases,
please do not hesitate to contact our sales team at sales(a)radiatorsoftware.com. For
NCINGA, please contact their sales team at www.ncinga.net.

Examples of Radiator use include carrier-grade AAA, Wi-Fi offloading, integrating Diameter
online and offline charging with RADIUS-based infrastructure, integrating RADIUS
accounting with Diameter online and offline charging and much more. On top of that, our
support team has wide experience of various carrier use cases in different environments.